Question 1

I want to complete the order but it gives an error on the Checkout page!

Accepted Answer

PAY TR You can make payments related to credit card. You can also make the payment by selecting the cash option section and by making a transfer from your bank account to the specified IBAN by specifying your Order Number. Your order will be shipped to you as soon as possible.
If you need more information, you can write your messages in the chat section that opens by clicking on the help and chat section at the bottom right of the page you are on on our website.

Question 2

The Question I am looking for the answer to is not found here!

Accepted Answer

Your requests you want to ask and/or forward about our site;
1. When you click "contact" in the menu section, you can write in the form section that will open on the side.
2. You can write your messages in the chat section that opens by clicking on the help and chat section at the bottom right of the page you are on on our website.
3. You can write your requests to our Contact Email Address tgbatelier@gmail.com from your own email address. 
 
All your questions will be added to Frequently Asked Questions for our next customers. :)

Question 3

There is a product on your site that I like. However, is it possible to arrive earlier in terms of shipping time?

Accepted Answer

Your orders are prepared and packaged to be shipped immediately, together with the payment confirmation. After shipping, the tracking number is shared with you.

Question 4

Will there be new products on your site other than the existing ones?

Accepted Answer

Our research and design studies for the new product continue. New products will be added to our site constantly. It is recommended that you follow us often. :)

Question 5

Are there any advantages of being a member of the site?

Accepted Answer

If you are a member of our site; 
1. Special discount coupons will be given to our first comers. This privilege is programmed for a certain number of members. 
2.When our new products are added to the site, notifications are made so that you are the first to know. 
3. Since you are a member of your purchases, you will be able to make quick transactions with your registered information. 
4. You can follow the products you have added to your favorites and buy them immediately when there are price discounts. 
5. You will be able to benefit from this if special discount coupons or opportunity coupons are given to members on special days and occasions. :)

Question 6

Is the site reliable? I will shop but how can I trust it?

Accepted Answer

Our website is an organization registered with ETBIS and registered with the Chamber of Commerce and Industry. Trademark has been registered as TGBATELİER brand and you can carry the brand privilege.
With the distance sales contract, you have the rights to protect the consumer and you can shop with confidence.

FAQ